Terms and Conditions

Terms and conditions
DELIVERY:

The rates are presented for deliveries in FRANCE METROPOLITAN. Any request for delivery Outside Metropolitan France, contact us for a quote.
Delivery is made according to the contract with the customer to the shipping address provided by the customer. This address must be that of the client or other individual of his choice domiciled in France. Delivery can not be made to hotels or PO boxes.
The Select Music Company advises its clients to audit the condition of the package upon delivery. If damaged packages (damaged product, already open, missing products ...), the customer agrees to notify the Select Music Company, by any means, any reservations within 3 days of receipt of the product and the carrier by mail with acknowledgment of receipt.
Any return of goods requires the prior consent of the company Select Music. Failing agreement, any returned merchandise will be kept available to the customer at his own expense and risk. All costs for transport, storage, handling associated with returned goods are borne, peril of the customer in all cases.
Returns must be made at the following address:
Guitar Select, 22 Quai de Bondy 69005 Lyon.
DELIVERY TIMES
The deliveries are scheduled deadlines listed on the site guitarselect.fr particular on the product page. They correspond to the average processing times for ordering and delivery.
The Select Music Company can not be held responsible for failure to meet deadlines for deliveries if the information provided by the client are incorrect, incomplete or unclear, such as house number, building, stairs, access codes, names and / or interphone numbers, etc.).
The Select Music Company shall not be held liable for non-delivery or late delivery of goods in case of force majeure or exceptional events (natural disaster, epidemic, strikes ...).

RIGHT TO RETRACT:

In accordance with Article L121-20 of the Consumer Code, Customers have a right of withdrawal, he can exercise without cause within seven (7) days from the delivery of the command.
Select the Music Company undertakes, in accordance with article L121-20-1 of the Consumer Code, to refund the customer at the latest within 30 days of the date on which this right was exercised. In addition, the sum due is, of right, productive interest at the legal rate. The return will be tracking or mail with a declared value for the price of the product transported.

Returns require prior approval of the company Select Music. Goods must be returned in their original packaging, in perfect condition, complete and accompanied by the order number at the following address:
Guitar Select, 22 Quai de Bondy 69005 Lyon.
The Select Music Company shall reimburse the Client any amounts already paid, less any shipping charges, under the conditions referred to in Article "REFUND".

RETURN OF GOODS:

Any return of goods requires the prior consent of the company Music Select (see CONTACT). Failing agreement, any returned merchandise will be kept available to the customer at his own expense and risk.
In all cases, all the transportation costs, are borne by the customer.
Returns must be made at the following address:
Guitar Select, 22 Quai de Bondy 69005 Lyon

REFUND:

Refunds products in the cases referred to in Article PRODUCTS OF WITHDRAWAL RIGHTS and will be conducted by the Select Music Company within a maximum period of 30 days after receipt by it of the said products. Reimbursement will be made following the same method of payment chosen by the customer at time of order or by delivery voucher.

APPLICABLE RIGHT:

Any order implies full membership customer the general conditions of sale.
These conditions of sale are governed by French law. In case of dispute, only the French courts will be competent. In case of difficulties or complaints in connection with an order, the customer may contact the Customer Service on 622 918 01 or 09 by email to guitarselect@hotmail.fr to find preferably always preferred amicable solution.